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Benchmark your business with our free diagnostic tool

We’ve developed a simple but powerful way to quickly benchmark your businesses performance and diagnose areas for improvement. It is a self service, eight question exercise that shouldn’t take more than 2 minutes to complete. No sensitive data is requested, or stored. At the end you’ll get an instant read-out. If you’d then like to chat to one of the team to see if there are areas we could assist, that would be great, but it isn’t required.

Enter you details below to begin

Enter you details below to begin

Personal Information.

Q.1 How would you describe you businesses brand?

1

We have a Logo and a Brand

2

We understand how our brand resonates with our target audience.

3

We have relable CLV Customer Lifetime Value, Customer Retention Rates and/or Customer Reviews and Testimonials.

4

Our brand is trusted as a leader in its category. We understand why our customers have a pre-disposition to buy our brand over others. Our customers publicly share their support of our brand.

5

Your brand defines and leads the category
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Q.2 What kind of sales and marketing do you do?

1

We get new business mainly through referrals of existing clients and our network.

2

We have a lead generation program that helps drive new business.

3

We have a clear understanding of our Customer Acquistion Cost (CAC).

4

We have a well understood and well functioning sales funnel with clear metrics at each level.

5

Automated CRM & Sales Pipeline process and toolsets.
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Q.3 Which of these best describes your products and/or services?

1

We adapt our products / services to what clients want.

2

We have products that are easily understood.

3

Our products are sought out by our customers.

4

Our products are clearly differentiated and we are a prodcut leader in our market.

5

We have an ever-evolving product suite that creates new demand.
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Q.4 How streamlined and efficient are your operations?

1

We have informal processes that we follow that are mainly in people\\\'s heads.

2

Some processes are documented.

3

All critical processes are documented and kept up to date and we have effective change management in place.

4

Process improvements are identified, and worked on to improve profitability.

5

Continual process improvement is part of the fabric of the business in order to minimise cost and maximisie profitability
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Q.5 Which of these best describes your level of governance & strategy?

1

We are responsive and responsive to market conditions, threats and opportunities.

2

We have a Board of Driectors that meets at least 4 times a year.

3

We have regular Board meetings with a Board that is mostly separate from management and where feedback is recieved on a standardised Board Pack.

4

Strategic options are debated and agreed at a Board meeting that has diverse skills and epxerience and is separate from the management team.

5

There is a clear 3 year business plan & Roadmap that is revised and updated at least every 12 months and agreed at Board level. All busienss unit strategies, OKR\\\'s, and individual KPIs ane performance plans all ladder up to this plan.
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Q.6 How accurate and timely are your financial processes?

1

We keep a set of financial accounts.

2

Our financial accounts are easily accessible and accurate.

3

We can close our monthly accounts within 2 weeks and indentified KPIs are distributed to key decision makers regularly.

4

We have accurate real-time reporting of financial performance & are actively managing financial instruments (debt / equity) to assist business strategy.

5

We are analysing past results to predict future outcomes and tailoring our financial management accordingly.
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Q.7 How would you describe your people management?

1

Everyone in the business knows their roles informally.

2

We have clearly defined & accesible role profiles.

3

We operate a defined and consistent hiring and onboarding process.

4

Our performance management process spans all emplyees and we actively recruit based on cability and cultural fit.

5

Our people are advocates for our business and there is clear alignment between individual incentives and business performance.
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Q.8 Finally, which of these best articulates your technology and data approach?

1

We have basic tools but no clear strategy on how they fit together.

2

Our technology tools are secure and reliable and we have chosen to use a small number of technology providers in order to keep things simple.

3

We have a technology roadmap that is documented and well understood. We are also deriving insight from customer and business data that helps improve the business.

4

We have a techology architecture and future roadmap that is documented and has been designed to enable future business growth.

5

We are doing predictive analysis on our data to drive business performance. We are also continually exploring / testing emerging technology to assess its value to the business.
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  Here’s how you diagnosed the strengths and weaknesses of your business.

If you would like to chat to us about how we might help improve the lower scoring aspects of your business, then please click here.

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